We are committed to providing you with a smooth and efficient shopping experience. We want to ensure that you receive your orders in a timely manner, and this Delivery Policy outlines the details of our delivery process.
Order Processing
- All orders are processed depends on the location you provided from the date of purchase.
- Orders placed on weekends or holidays will be processed on the next business day.
- You will receive an email confirmation with the order details once your order has been processed.
Shipping Methods
We offer the following shipping methods for your convenience:
- Standard Shipping: Estimated delivery time depends on the location.
- Express Shipping: Estimated delivery time within depends on the location
- International Shipping: Estimated delivery time varies by destination.
Please note that delivery times are approximate and may be subject to change based on factors beyond our control, such as weather conditions or carrier delays.
Shipping Fees
- Shipping fees are calculated based on the selected shipping method and the weight/size of the items in your order.
- You can view the shipping cost during the checkout process before finalizing your order.
Tracking Your Order
- Once your order is shipped, you will receive a shipping confirmation email with a tracking number.
- You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.
Delivery Address
- It is essential to provide accurate and complete delivery information when placing your order.
- We are not responsible for delivery errors or delays due to incorrect addresses.
Delivery Issues
If you encounter any issues with your delivery, please don't hesitate to contact our Customer Support team. We will work diligently to resolve any problems and ensure that you receive your order in a satisfactory manner.
Undeliverable Packages
In the rare event that a package is undeliverable due to incorrect address information or other issues, we will attempt to contact you to correct the issue. If the problem cannot be resolved, we may issue a refund for the undelivered items.
Note: [Your Company Name] reserves the right to update this Delivery Policy as needed to provide the best possible service to our customers. Please review this policy periodically for any changes.
Thank you for choosing EOS for your shopping needs. If you have any questions or require further assistance, please contact our Customer Support team.